Outstanding Customer Service Reviews

Page 8 of 8 — 312 customer reviews.

Showing 281–312 of 312 reviews

Customer service is great

Good turn around time, took about 1 week from sending out my original to receiving everything back. Customer service is great, they got back in touch almost immediately. I've been using the key for about a week now, still working great!

Karim R.YelpOct '16

Have used them several times.

Have used them several times. Customer Service (Brian) is phenomenol at making miracles happen by righting errors (only 1 out of 5 orders had an error; usually flawless execution and turnaournd)- to make you a loyal customer that makes you want to sing praises. Only 1 out of 20 key fobs had a weaker RFID signal than the rest; still usable, just takes a second longer to open the door.

Teri ChunGoogleSep '16

Excellent customer service

Worked great! Excellent customer service and no problems. Would recommend.

Shane AustinGoogleAug '16

Work just as well as the original.

Great company and outstanding customer service. The two key fobs I ordered were delivered expediciously as promised and work just as well as the original.

Rich R.YelpJun '16

Had a wonderful experience with this company.

Had a wonderful experience with this company. Not only was the cloning a success, but they have great customer service and turn around time. Highly recommend!

Sarah E.YelpMay '16

Great customer service and communication.

Had a seamless experience with this company. Great customer service and communication. Turn around time was exactly as expected. Would recommend!

Sarah TartaglioneGoogleMay '16

Strongly recommend them to anyone needing an extra key.

Excellent communication and super fast turnaround time. Strongly recommend them to anyone needing an extra key.

Ellen RotroffGoogleMay '16

Excellent customer service, fairly priced, and the product works great.

Excellent customer service, fairly priced, and the product works great.

I used this service to copy my key used for entrance into my apartment building.

Nima ZabihiGoogleMar '16

The employee who called back was very friendly and knowledgeable.

Used this service to clone a key card so we would have a spare for my sister. I wasn't sure about how the whole process worked, so I called and left a message. The employee who called back was very friendly and knowledgeable. I got the card was copied and sent back quickly and the fob works perfectly! I would definitely recommend CMK as they are inexpensive to use and do a great job!

emily gallarnoGoogleFeb '16

Start to finish this was as easy as it gets.

Outstanding customer service, amazing product, fast shipping. Start to finish this was as easy as it gets.

Ellen B.YelpFeb '16

Our company has been using Clone My Key services for the last two years

Our company has been using Clone My Key services for the last two years and Bryan our contact person has been just amazing. He is super quick to respond to emails and is able to satisfy our tight timelines every time with no issues. There has been no key they haven't been able to clone and I really mean it as we have sent variety of options on their way.

Thank you for the continues amazing service and look forward to working with you for years to come.

Heigo P.YelpFeb '16

Would highly recommend CMK

I just moved to a new apartment and was only given one key card to access the building. I was afraid that I would lose it or leave it inside of my apartment unit. The apartment property management company charges $100 for an extra key, if lost as well as if they need to come out to let you in to the building. I was so happy to find CMK to get additional key cards made.

Bryan from CMK was nothing but supportive and helped guide me through the process. I was initially worried about sending my one key to the company via mail and not having any way to access my building during the time I didn't have my key card. Fortunately, a work trip came up that allowed me to send my key in, while I was away. I used the 1-day rush processing option so that I could be sure to have the keys upon my return. Everything would have worked fine, if it weren't for the United States Postal Service's sloppy courier services and tracking system. When my package came up missing, Bryan was extremely helpful by getting in contact with USPS to discover what happened and rushing me out a new key card the same day that I discovered that the card had not been delivered (as guaranteed by USPS).

I think my situation with the lost package was possibly a fluke and would highly recommend CMK for anyone who needs to clone their key card.

Thanks for everything, Bryan!

Sean E.YelpFeb '16

Clone My Key has provided excellent service for me and my family over the years.

Clone My Key has provided excellent service for me and my family over the years. I've ordered from them several times and each time was a great experience. I really appreciate how thorough they and and their attention to detail. Keep it up Cone My Key!

Cameron C.YelpJan '16

They're response time for customer inquiries is no joke - I think less than 2 hours every time I sent a follow-up email

This company is the best. I mailed my keys via USPS 1 day shipping on Mon, they received on Tuesday, cloned the keys and mailed on Wednesday and I received by Friday (would've received on Thursday but USPS delayed delivery). They were even nice about the late delivery so they refunded me for expedited shipping. They're response time for customer inquiries is no joke - I think less than 2 hours every time I sent a follow-up email. My key type wasn't on their high success rate list, but they were able still able to clone it 🙂 I've been telling all my family/friends about this - especially since so many newer buildings use these fob keys now.

Matthew B.YelpDec '15

These guys are 100% legit and would highly recommend

Needed a duplicate building FOB for visitors and building management would not issue. CloneMyKey to the rescue and within a couple days, they delivered as promised with excellent customer service. These guys are 100% legit and would highly recommend.

Patrick N.YelpSep '15

I live in San Francisco, CA and I really needed to get a copy of the fob key for my apartment building gates

I usually don't write reviews for places I visited but this is awesome and I m spending my time to write this! I live in San Francisco, CA and I really needed to get a copy of the fob key for my apartment building gates. I took the risk to ship my only one fob key to Madison, WI. Called them to ask for questions about my key. Finally, I received the new copy and my original, it works just FINE, I m so happy I chose this small but great customer service company. Money well spent!

Millie L.YelpAug '15

Above And Beyond

I needed to clone a key that contained both RFID and iButton components. I mentioned in my notes that I thought the iButton part couldn't be cloned, and they wrote back to tell me that they could do it! The iButton cloning service is still in beta, but the cloned keys all work perfectly, as do the RFID fobs. This is communication and service above and beyond what I had expected, and has saved me an incredible amount of trouble. These guys seem to be the only company providing these services right now, but they sure don't act like it!

JesseCloneMyKeyMar '15

I will also not hesitate to recommend them to others.

A friend recommended this company for getting a key fob copied. The service was fast, and I was kept updated on the status of my order from the moment my fob was received. I am very pleased with the service, will be happy to use them again if the need arises. I will also not hesitate to recommend them to others.

Kristen R.YelpJan '15

Really Great Experience

I had a couple questions before ordering and they were all answered quickly and clearly. Once I placed my order, I got the updates I requested and the service was really great. I would definitely use this service again.

VivekCloneMyKeyJan '14

Excellent Service From Start To Finish

My co-op building wouldn't give me an additional HID prox fob for my apartment but I researched the web and came across CloneMyKey.com and I'm very glad I did. From start to finish they were not only able to get my fob cloned but they kept me informed from start to finish and delivered the duplicate copies at the exact time they outlined. Very glad I found them and I highly recommend them to anyone seeking this service!

AndreCloneMyKeyJan '14

Works Great

Sent my HID keyless entry fob in and got it duplicated to a wristband for super cheap. Very professional and I will be using them again soon!

UnknownCloneMyKeyJan '14

Fantastic Product + Amazing Customer Service

I am so impressed with this company: I had been looking to copy my fobs since I often have guests and my landlord wanted to charge me $200 a pop. The website is extremely user friendly and best of all, Bryan in Customer Service provided exemplary service - the USPS bungled my express mail and delivered my package a day late to Wisconsin. The folks at CloneMyKey processed my order immediately and sent it out the same day! I got my package the next day, Saturday, and I could not be more pleased. Don't hesitate for a second: these guys deliver a fabulous product at a wonderful price and the customer service is the best!

Jacquelyn F.CloneMyKeySep '13

It's Real And It Works Great

I recently moved to a new apartment building and they gave me 2 Indala fobs. I needed an additional one for my son when he comes home from school but the leasing office said no and they can't even sell them. Luckily I found this website and it was so perfect. I sent the original on Monday, they received and sent it back on Tuesday and I received it by Wednesday and it works perfect. Problem solved, great communication and service. Really really good.

TonyCloneMyKeySep '13

Happy Customer

I have never written a review for anything but felt this warrant a review that can be helpful for others. Initially I was skeptical to contact CloneMyKey thinking that they would not be able to accomplish the task. I am so glad I put my skepticism aside as they more than met my expectations. The customer service was outstanding, via phone and follow up with additional question through online chat. I received the product in the timeframe as advertised and lucky me they were running a promotion that I received 2 keys for the price of 1. I would definitely use the service again. Thanks CloneMyKey, you have a happy customer that would recommend your services!

UnknownCloneMyKeyAug '13

Quick And Responsive Service

Great service, good communication all the way. Worth every penny and I would recommend anyone who wants to have their access card cloned to use this service. And to top it off, I ordered mine during the "double your order" offer! I couldn't be happier! Thanks again so I don't get ripped off by the apartment management company.

GordonCloneMyKeyAug '13

Extremely Quick And Professional Service

CloneMyKey's customer service was always in touch until I received my cloned key. They were extremely quick in delivering too. I would definitely use their service once again. PS: Thank you Bryan.

UnknownCloneMyKeyJul '13

They sent my key out on the same day

RFID card worked right off the get go! I'm much more impressed with the company's professionalism and speed of service. I tracked the package and they sent my key out on the same day. Will definitely use again.

JrocketCloneMyKeyJul '13

Great, And Secure Service

I needed a copy of my key fob very quickly, I asked CloneMyKey.com to help me out and they did. They followed up on every step of the process and were very quick! I'd highly recommend it to anyone in need of this service.

K.B.CloneMyKeyMay '13

Great Service

I used CloneMyKey to duplicate a key to access our pool. Now my wife and I don't have to share one key, but rather have two that work perfectly. Customer service was great and the product works exactly as promised. Highly recommend them!

MartyCloneMyKeyMay '13

Perfect Solution

Thanks to CloneMyKey.com I don't have to carry around a key chain anymore! I moved to New York, gave up my car and moved into an apartment that is equipped with electronic locks.

The issue was that my landlord gave me a key fob, which wouldn't fit in my wallet. With overnight shipping I got my key fob copied to a key card in 2 days. It fit nicely into my wallet.

Couldn't be happier! Thanks!

John NorlandCloneMyKeyMay '13

I am very satisfied with the key fob and key cards I purchased from CMK.

I am very satisfied with the key fob and key cards I purchased from CMK. The original that I sent them was returned to me an excellent condition along with the copies that I ordered. The copies work perfectly. I found it easier to communicate with CMK by email rather than by phone. Their email replies to my questions were courteous and helpful.

David TurnerGoogleFeb '18

I was skeptical about using an online service, but they were so friendly on the phone, the website was clear and easy to use

My property manager's middle name is NO. So while I went through the process of jumping through hundreds of hoops to get ONE extra fob for a family member, I did my research and found CloneMyKey! I was skeptical about using an online service, but they were so friendly on the phone, the website was clear and easy to use, and I liked the selection of fobs, as well as the price! Two days later, I had my extra fobs. They worked perfectly, and I couldn't be happier! And after your first order, you don't have to send your fob back anymore if you need to order more copies. You just give the order number from your previous order and they can furnish new fobs from the record file! Super happy!

Carol G.YelpMay '17
Badger Access Control, INC

30 W Mifflin St. Suite 903
Madison, WI 53703 USA

Appointment Required